Two-factor authentication

Enable multi-factor authentication (MFA) to keep your Inspector account secure.

Overview

Two-factor authentication (2FA) provides better safety for your account and prevents unauthorized access to your data. MFA strengthens security by requiring two or more methods (i.e. authentication factors) to verify your identity.

Inspector allows users logging in with an email address and password to set 2FA as a requirement for logging into the user account.

Authentication provider

Inspector supports login with a unique time-based one-time password (TOTP) that is generated for your user account by using the Google Authenticator mobile app.

You have to download the app on your smartphone before proceed.

Enable 2FA

You can enable 2FA for your user account under your user account menu.

User menu to open MFA configuration page.

Clicking the Enable button you will be redirected to the activaton screen.

Screen with QR code

Scan the QR Code with the Google Authenticator app. If the new Inspector entry appears in your smartphone you can confirm the contol checkbox and click Next.

Log-in with Two-factor authentication

Once you've enabled 2FA in your Inspector user account, the next time you login, you'll be prompted to enter your two-factor authentication (2FA) code.

• Use the OTP code generated by your Google Authenticator app to login to your Inspector account.

Recovery

You must contact our support team to regain access to your account in the event that you lose the device that generates your authentication codes.

Disable 2FA

We strongly recommend that you do not disable MFA to avoid unauthorized access to your user account.

Effects of disabling 2FA:

• Any devices setup with the QR code for your account will no longer be able to produce valid OTP tokens.

You have to enter your current password to disable two-factor authentication.

2FA disable screen.

Type your password and click Disable.